Mosenergosbyt personal account. Mosenergosbyt personal account Mosenergosbyt personal account meter readings

To view and pay bills for electricity. All data is automatically transmitted by your electronic meter directly to Mosenergosbyt. Thanks to this, you always see up-to-date data on electricity costs, practically online. Registration of a personal account of Mosenergosbyt is required in order to be able to manage your client account. The registration process of the LCC is described in detail in our instructions.

Instructions: registering a personal account of Mosenergosbyt

Step 1. Go to the official website of lkk-mes.rf, or a mirror of the main site: https://lkkbyt.mosenergosbyt.ru/common/login.xhtml and press the big blue button Register:

Step 2 Select the registration method: by mobile number or by e-mail. Essentially no difference. Just in the next step, the required field will be either an indication mobile phone, or an email address. Choose what is more convenient for you.

Step 3 Enter your account number and meter number. Both of these numbers are on your payment receipt. Read carefully. Immediately enter your mobile phone number or email (marked with a red asterisk, depending on your choice in the previous step). You can specify both, and it will not be worse.

Step 4 After that, you will be prompted to set a password for your personal account. Choose a complex password that will be hard to guess. However, don't forget it yourself. It is best not to write it down, but to memorize it.

Step 5 At the last step, confirm the correctness of the entered data by entering the verification code sent to your phone or e-mail.

At the beginning of 2018, Mosenergosbyt PJSC is one of the leaders in the energy sales industry in Russia. The history of the company began in 2005 with the official separation from OAO Mosenergo.

Later PJSC "Mosenergosbyt" became the official legal successor of "Mosenergo" on the issues of concluding and servicing energy supply contracts.

About company

Mosenergosbyt PJSC is a guaranteeing supplier of electric power in Moscow and the Moscow Region, as well as in other regions of Russia. In total, the company's service sector in 2018 includes more than 7.2 million subscribers.

Among them, including those outside the Moscow region, are 279,000 legal entities and just over 7 million individuals. The branch network of Mosenergosbyt PJSC has 100 client offices both in Moscow and in the Moscow region.

The total service area in terms of area exceeds 47 thousand km 2.

Services of Mosenergosbyt PJSC

Mosenergosbyt provides a wide range of services.

The main activities are:

1. Purchase and sale of electricity in the markets (wholesale and retail).
2. Fulfillment of obligations and functions of a supplier of last resort.
3. Carrying out diagnostics, repair, replacement and verification of electricity metering devices.
4. Turnkey connection to the power supply system, electrical work.
5. Installation of lightning protection.
6. Provision of additional consulting services on a paid basis.

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User account

To automate payment processes, save time and make customers more comfortable, the company has developed a system of personal accounts for individuals and legal entities.

Opportunities that an individual client receives in his personal account:

• independently transfer the readings of the electricity meter;
• order a service (check, repair, etc.);
• pay electricity bills without commission;
• subscribe to a free monthly invoice newsletter;
• order information about tariffs, benefits, etc.
• You can manage multiple accounts in your personal account.
• Can be downloaded free app"Personal account" for a smartphone or tablet.

Legal entities through Personal Area may:

• manage contracts and supplementary agreements;
• transmit electricity meter readings;
• generate receipts, reports and documents;
• pay electricity bills;
• arrange additional commercial services;
• analyze electricity costs for periods;
• grant and manage user rights to contracts.

Official website of the company: www.mosenergosbyt.ru/

registration

The registration process for individuals and legal entities differs in some nuances.

For individuals:

1. On the Mosenergosbyt website, in the upper left corner, select "Individuals" - "Personal Account".
2. Select the registration method (by mobile phone number or by e-mail) and click the "Next" button.
3. Fill in all the required fields on the next tab (personal account number, device number - all this is indicated in the receipt), check the box for consent to data processing.
4. Enter the password to access the cabinet.
5. An activation code will be sent to the number or mailbox specified in clause 2, which must be entered in the appropriate field (a personal account will be created and activated).
6. Log in to your personal account.

Before registering, please read the data processing regulation.

For legal entities:

1. Go to the company's website on the tab "Legal entities" - "Personal account".
2. Fill in the opened form (enter your full name, e-mail and password), check-box.
3. An activation link will be sent to your email - click on it.
4. Log in to the user account.
5. The link to activate the account is valid for 72 hours.
6. If a legal entity works with an electronic signature, you first need to contact the Mosenergosbyt office and sign an additional agreement. Then install the browsers required for work and software(you can download it on the site).

Login instructions

The procedure is the same for everyone:

1. Enter the login (for individuals: personal account number / phone / e-mail; for legal entities: e-mail) and password specified during registration.
2. Press the "Login" button.

NOTE!

Personal office address: https://lkkbyt.mosenergosbyt.ru/common/login.xhtml

Login and password recovery

If the login password is lost/forgotten, then:

• on the login page of your personal account, click the link "Forgot your password?";
• individuals must fill out a password recovery form (indicate the personal account number and mail address), legal entities - only indicate the mail;
• get a link to reset the password on the mailbox;
• follow the link and enter a new password.

As a login for individuals, a personal account/phone number/e-mail is used, and for legal entities, only a mail address. Therefore, if this item is changed or lost, you must contact the support service.

Payment through personal account

To make a payment through a personal account, individuals must first fill in the "Meter readings" field, then go to the "Payment" tab and make a payment using a plastic card (only Visa and MasterCard cards are used), indicating the card details.

Legal entities on the personal account page must click the "Pay for electricity" button, after which a page with the "Pay" and "Refuse" buttons will automatically open. With further payment online, a tab with the terms of the payment will appear (here you will need to fill in the details for payment).

Mobile app

09.08.2019

For residents of the Moscow region, a new unified personal client account has been launched. The new personal account combined the remote services of MosObleIRTS LLC and Mosenergosbyt JSC, in connection with which technical support old version MosObleIRTS personal account (browser version and mobile app) is terminated.

New opportunities. Now the user can manage personal accounts for housing and communal services and electricity in one service. A single office allows you to transfer meter readings, pay charges for housing and communal services without a commission, including electricity, garbage collection and disposal services, and contributions for major repairs.

The new cabinet has a user-friendly interface. Interactive tips will help users navigate the sections.

You can enter the Unified Personal Account from the website of MosObleIRTS LLC, from the website of Mosenergosbyt JSC or through the My Energy Sales mobile application.

Registration. Those subscribers who have previously registered in the personal account of MosObleIRTS can use the service without re-registration. However, you may need to change your password to enter, as the level of protection of personal data in the Unified Personal Account has been increased. The password must contain at least 8 characters, including numbers, lowercase and uppercase Latin letters, and must not contain symbols.

If the same email address was specified in previous versions of the personal account of MosOblEIRC LLC and JSC Mosenergosbyt, then the combination of personal accounts for housing and communal services and electricity into one account will occur automatically.

For initial registration the user needs to provide a mobile phone number, an email address, create a password, enter a first and last name, and wait for a confirmation code. After that, you need to connect the personal account of the service provider - MosoblEIRC or Mosenergosbyt.

Detailed instructions for working in the Client's Unified Personal Account can be found on the start page of the service.

Mobile app. The mobile application "My Mosenergosbyt" also allows you to connect several service providers at once and manage personal accounts. In it, you can view the history of received receipts, transferred testimony and payments, and statistics on them. If you have any questions, you can directly from the application submit an appeal to the specialists of the companies.

For the convenience of customers, the possibility of quick authorization using Touch ID has been implemented, and if necessary, customers can find the nearest office of Mosenergosbyt JSC and MosOblEIRTs LLC on an interactive map of branches.

Owners can use the application "My Mosenergosbyt" mobile devices based on operating systems

In order for the residents of Moscow to be able to regularly receive electrical energy, as well as to quickly and timely repair electrification facilities, the well-known company Mosenergosbyt operates. Its task is to ensure that electrical appliances work perfectly and without a single interruption in every house in this region.

Information about Mosenergosbyt

This well-known enterprise is one of the largest energy sales companies in Russia. Its functions include the supply of electrical resources to all subscribers. At the same time, Mosenergosbyt is engaged in the provision of many services.

This company has a huge customer base. It includes over seven million regular users among individuals. At the same time, Mosenergosbyt actively cooperates with 280,000 legal entities. Each client is served through one hundred offices in Moscow and in the region.

The official website has detailed information on how to contact the support service in order to get professional advice on any issue.

Additionally, the numbers of all services that work with clients are indicated so that any user can:

• consult on a matter of interest;
• find out information about services.

Activities

Mosenergosbyt is currently engaged in a huge list of services, among which the purchase of electrical equipment, such as generators, can be distinguished. In this case, it is worth highlighting the following types of activities of this manufacturer:

• electricity meters, sales and service;
• plumbing work;
• connection to the power supply on a turnkey basis.

Insurance services are in great demand among regular customers of Mosenergosbyt. This is not surprising, since subscribers use electrical appliances and it is important for them to feel protected.

Do not forget that customers can use the purchase service, as well as the installation of air conditioners. This is a question that can only be entrusted to professionals with many years of experience.

In the event that the client does not have enough financial resources to receive the service, he can use such a function as “Credit for services”. By visiting the official website of Mosenergosbyt, you can go to the special category "Services". It was there that a complete list of them was located with convenient pictures for understanding.

By clicking on one of the icons, you can get more detailed information regarding a particular service. It is very convenient that Mosenergosbyt provides such a variety of different services. Clients are given the opportunity to be sure that, if necessary, they know who they can vouch for.

In addition, it is worth noting that the Mosenergosbyt company has the main areas of activity. These include the following:

• performance of supplier functions;
• diagnostics and repair of energy measuring instruments;
• organization of energy saving works.

The company's activities do not end at all with the supply of electricity to the homes of Moscow residents. Mosenergosbyt provides a significant range of various services in the modern energy sales market.

Information on the official website of the company

Each visitor to the Mosenergosbyt portal can immediately appreciate how conveniently all categories and tabs on the site are located. To find the necessary information, you can quickly enter the query of interest in the search box on the portal, or use the specified number on the site.

At the same time, the site guest can immediately choose the most optimal option for working with the portal. To do this, in the upper left corner, you can select:

• private individuals;
• legal entities.

Depending on the perfect choice, the Mosenergosbyt company portal offers its customers different functionality of the main page, as well as the categories and tabs used.

Personal account on the official website

In order to significantly simplify the process of communication between the company and each subscriber, a special mode is used, like a personal account. With it, you can not waste your precious time waiting in line at the bank or trying to get through to the support service for every reason.

A personal account will allow using your computer to pay electricity bills, transfer meter readings and use other useful services of this company. That is, the user will only need to register, then go to his personal account and you can use the full range of services provided.

It will not be difficult for every guest of the Mosenergosbyt website who accidentally forgets his password to restore it. To perform this operation, you only need to specify the personal account number and email address. After that, a new code will be sent to the mailbox, which will be used to authorize on the site.